Meet the Management  Team

Contracts Director

Tanya Smyth

Contracts Director
Determined to find better ways to improve the customer experience

Tanya immigrated to the UK in 1997 and after a year travelled back to South Africa to attend a Personal Assistant course at College.

Tanya worked for Vinci Construction as a site Administrator. She was promoted to Site Administrator Manager for Major Projects Division, looking after a team of seven secretaries working on various construction sites in and around London.

Tanya’s experience in Large Construction Corporations, including her role in training staff members in Company Management Systems, and especially her understanding of what customers want, has laid a firm foundation for SFS FIRE, preparing her well for her new role as director. Tanya has been instrumental in helping to set up the new paperless Management system.

Head of Estimating

Andrew Dickson

Head of Estimating
Dedicated to providing quality services and products to the end users

Andrew started working in the fire service industry in Australia in 1996, joining his Fathers business. Here Andrew was taught how to accurately record all information related to each asset and how to deliver a service level expected of him by demanding customers.

He traveled to the UK in 2002 and after working as an engineer at a similar company. Andrew joined  SFS FIRE in 2010.

Andrew also handles all external fire safety training, is approved to inspect fire doors and carries out Evacuation Drills on behalf of our customers.

Technical

Gareth Smyth

Technical & Service Director
Passionate about Reliable Customer Service and delevering on our promises

Gareth studied electronics at College in his Native South Africa where he qualified as a fire and security service engineer. During his apprenticeship period he developed an understanding and passion for reliable customer service. In 2002 he made the decision to immigrate to the UK where he joined SFS FIRE as a lead fire engineer.

In 2009 Gareth and his Family purchased SFS FIRE. As new owners it was an obvious choice for Gareth to be appointed Technical Service Director.

Gareth and Contracts Director Tanya, introduced a new management system, all cloud-based, controlling every aspect of administration in the business, allowing the engineers to carry out their field service using apps and helped eliminate the use of paperwork.  

Testimonials

  • “Your company/staff is the most professional organisation I dealt with in my 4 years at Sungard. I appreciate the efforts of your staff to deliver the service in an efficient & pleasant manner. My goal is to mirror my experience with SFS Fire to my customers. The honest transparent approach was a refreshing change to the norm. Thank you!”

    Ben Wilcox, Manager,
    Sunguard
  • “On the ball, always willing and were fair in all aspects of the work”

    John White, Owner
    Pegasus Court

  • ” I would like to add that the service we receive from yourself and the SFS Fire team is excellent, you are always available and the information we receive from you is accurate and presented well. I had the pleasure of meeting a few of your engineers last week at Teddington and it was good to see they portrayed a very professional image of your business and had the same ‘customer first’ attitude portrayed by the SFS management team, which shows great leadership.”

    Facility Manager

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